Terms of Use
Welcome to our website! Before you proceed, please take a moment to review the terms and conditions outlined below. By accessing or using our website, you agree to abide by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website.
1. Acceptance of Terms: By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
2. Changes to Terms: We reserve the right to modify or update these terms and conditions at any time. It is your responsibility to review these terms periodically for any changes.
3. Privacy Policy: Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
4. Intellectual Property: All content on this website, including but not limited to text, images, logos, and graphics, is the property of our company and is protected by copyright laws.
5. Limitation of Liability: We strive to provide accurate and up-to-date information on our website, but we do not guarantee the accuracy or completeness of the content. We are not liable for any damages or losses resulting from the use of our website.
Thank you for taking the time to review our terms and conditions. If you have any questions or concerns, please contact us.
If you visit, use, or shop at the site or any future site operated by us, you accept these Terms and Conditions. In addition, when you use any current or future services of the company or visit or purchase from any business affiliated with the company or third-party vendors, whether or not included in the site, you also will be subject to the guidelines and conditions applicable to such service or merchant. If these conditions are inconsistent with such guidelines and conditions, such guidelines and conditions will control.Terms and Conditions. In addition, when you use any current or future services of the company or visit or purchase from any business affiliated with the company or third-party vendors, whether or not included in the site, you also will be subject to the guidelines and conditions applicable to such service or merchant. If these conditions are inconsistent with such guidelines and conditions, such guidelines and conditions will control.Terms and Conditions. In addition, when you use any current or future services of the company or visit or purchase from any business affiliated with the company or third-party vendors, whether or not included in the site, you also will be subject to the guidelines and conditions applicable to such service or merchant. If these conditions are inconsistent with such guidelines and conditions, such guidelines and conditions will control.
By subscribing to or using any of our products or services, you agree that you have read, understood, and are bound by the Terms and Conditions, regardless of how you subscribe to or use our products or services. If you do not want to be bound by the terms, you must not subscribe to or use our services.
TERMS & CONDITIONS – FROMTO360 GLOBAL SOLUTIONS - Last Updated: 24-04-2026
1. INTRODUCTION
Welcome to FromTo360 Global Solutions (“Company”, “We”, “Our”, “Us”).
By accessing or using our website https://fromto360.in, you agree to comply with and be bound by these Terms & Conditions, along with our Privacy Policy, Shipping Policy, Warranty Policy, and Return Policy.
If you do not agree, please do not use our services.
2. LEGAL COMPLIANCE
These Terms comply with:
✔ Information Technology Act, 2000
✔ Indian Contract Act, 1872
✔ Consumer Protection Act, 2019
✔ E-Commerce Rules, 2020
✔ Karnataka State Laws
ELIGIBILITY
✔ Users must be 18 years or above
✔ Minors must use under guardian supervision
PRODUCT CATEGORIES & TERMS
A. NEW PRODUCTS
- 100% Advance Payment with PO
- 7 Days Replacement Warranty
- OEM Warranty Applicable
- No Refund – Only Exchange / Upgrade
- Delivery: 2–5 Working Days
- Free Delivery up to 20 KM
B. IMPORTED / REFURBISHED PRODUCTS
- 100% Advance Payment
- 7 Days Replacement Warranty
- 1–3 Years Service Warranty
- No Refund – Only Exchange / Upgrade
- Buyback at current market value
C. OGR / FIRST COPY PRODUCTS
- 100% Advance Payment
- 0–6 Months Warranty
- No Refund – Only Exchange
- Same delivery & replacement policy applies
WARRANTY POLICY
WARRANTY POLICY
✔ Covers hardware defects only
❌ Does NOT cover:
- Physical damage
- Water damage
- Power surge / burn
- Software issues
- Unauthorized repairs
✔ Warranty service may include:
- Remote support
- Technician visit
- Service center repair
- Replacement (if required)
RETURNS & REFUNDS
RETURNS & REFUNDS
✔ Eligible Cases:
- Defective product
- Wrong product delivered
❌ Not Eligible:
- Used products
- Customer misuse
- Change of mind
💰 Refund Rules:
- Process within 14 working days
- Shipping charges non-refundable
NO REFUND POLICY (IMPORTANT)
NO REFUND POLICY (IMPORTANT)
All products are sold under:
“No Refund – Only Exchange / Upgrade”
Refund applicable only in special approved cases.
Email: hello@fromto360.in
Contact number: +91 8550050585 (Monday to Saturday between 10AM to 8PM)
If, for any reason, you are not completely satisfied with your purchase, we encourage you to review our policy on refunds and returns.
BUYBACK POLICY
✔ Based on reducing balance method
✔ 5% monthly depreciation
✔ Minimum 12% deduction
PRICING & PAYMENT
✔ Prices subject to change without notice
✔ Errors may occur and will be corrected
✔ Payment methods:
- UPI / Cards / Net Banking
ORDER CANCELLATION
ORDER CANCELLATION
✔ Before dispatch → Allowed (charges may apply)
✔ After dispatch → Shipping + processing charges deducted
SHIPPING & DELIVERY
SHIPPING & DELIVERY
✔ Processing time: 2–4 Working days
✔ India delivery: 2–5 Working days
✔ International: Working 4–10 days
✔ Delays may occur due to logistics or external factors
LIMITATION OF LIABILITY
LIMITATION OF LIABILITY
Company is NOT liable for:
❌ Data loss
❌ Business loss
❌ Indirect damages
❌ Software issues
Maximum liability limited to order value only
INTELLECTUAL PROPERTY
✔ All content belongs to FromTo360
✔ No unauthorized use allowed
USER RESPONSIBILITIES
You agree NOT to:
❌ Misuse website
❌ Upload harmful content
❌ Violate laws
❌ Spread false information
SOCIAL MEDIA & DEFAMATION POLICY
SOCIAL MEDIA & DEFAMATION POLICY
✔ False claims → Legal action
✔ Reputation damage → Strict action
✔ Fraud reviews → Reported
DATA PRIVACY & SECURITY
✔ SSL encryption used
✔ No card data stored
✔ Data handled as per IT laws
COOKIES POLICY
✔ Used for:
- User experience
- Analytics
- Security
Users can disable cookies in browser
Cookies
This website partially uses cookies, small text files stored by your browser on your computer. Cookies do not cause damage to your computer and do not contain viruses. Cookies allow us to make our offer more user-friendly, more efficient, and more secure.
Most cookies that we use are so-called “session cookies,” which we will delete automatically after the end of your visit. Other cookies remain on your terminal device. Those cookies enable us to recognize your browser on your next visit.
We feel that the use of third-party services such as these improve your online experience because they allow you to see ads that will be more likely to be something you are interested in. If you want to opt-out from some cookies or tags that we collect, please visit these pages for more information:
www.google.com/ads/preferences
www.adroll.com/about/privacy#optpolicy
www.networkadvertising.org/choices
You can adjust your browser in such a way to allow cookies manually or to exclude cookies in general. In some cases, even to activate the automatic deletion of cookies when closing the browser.
The methods for doing so vary from browser to browser and from version to version. You can, however, obtain up-to-date information about blocking and deleting cookies via the support pages of the browser suppliers.
Please note, the deactivation of cookies may impair the functionality of this website.
FORCE MAJEURE
Company not responsible for:
✔ Natural disasters
✔ Government restrictions
✔ Logistics failures
TERMINATION
We may suspend or terminate accounts if:
❌ Policy violation
❌ Fraud activity
❌ Misuse
DISPUTE RESOLUTION
✔ Arbitration under Indian Arbitration Act
✔ Jurisdiction: Bangalore, Karnataka
21. GOVERNING LAW
These terms are governed by laws of India & Karnataka State
22. CONTACT DETAILS
📧 hello@fromto360.in
📞 +91 8550050572
🏢 FromTo360 Global Solutions
Electronic City, Bangalore
